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Help Desk Directory
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Concerns in Shipping Candy
or Candles
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Frequently Asked
Questions
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Weather concerns
in shipping candy or candles
We
don't recommend that candy or candles be left outside for any period
of time. These items can be affected by weather, such as dampness,
heat and cold, or exposed to insects, so it is best to have it delivered
to a work address if someone will not be home for delivery. When
the order ships you will receive an e-mail with the UPS tracking
and arrival information, so you may want to make arrangements for
the package to be collected if you are not there. We cannot guarantee
the quality of the candy or candles if it is delivered to a porch
or left outside.
Please
note if your delivery address for candy orders is over 75 Degrees
Fahrenheit or over 80 Degrees Fahrenheit for candle orders, we may
choose not to ship a package over a weekend to guarantee its arrival
in premium condition. In order to provide customers with candy and
candles in their original condition, we do not want the candy and
candle orders to sit over the weekend in a warehouse without temperature
controls. If you have any questions, please feel free to contact
us.
Thank you.
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